GekoGear Return Policy

Return your high-performance gear within 30 days if it doesn't fit your lifestyle.

The deadline for canceling your order is 30 days from the date you received the goods or on which a third party takes possession of the product delivered.

To exercise your right to return, please inform us with a clear statement of your intent.

Email us: support@gekogear.com

We will reimburse you within 30 days of receiving the gear. We use the same payment method you used for the order, ensuring a seamless transaction for your convenience.

Return Conditions:

To be eligible for a return, please ensure the following criteria:

• Under 30 days

• Original box

Non-returnable tech items include:

• Personalized or custom-spec orders.

• Products that deteriorate or expire.

• Items unsealed after delivery due to hygiene or safety.

• Hardware mixed after installation.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions.

Shipping Gear

You are responsible for return costs and risks. Please ship gear to our North American center.

GekoGear HQ, USA

We aren't responsible for gear lost in return transit. Use a trackable service. We cannot issue refunds without receipt or proof of delivery.

Gifts:

If marked as a gift, you'll receive credit. Once received, a certificate will be sent to you.

If not marked as a gift, the refund goes to the original purchaser.

Contact

Questions? Contact our team at support@gekogear.com